Get fast, reliable support for all your agricultural platform needs
Choose the support option that best fits your needs
Speak directly with a support representative during business hours.
0554073300
Fill out the form below and we'll get back to you as soon as possible
Join our network and offer your expertise to farmers in need
Register as ExpertFind answers to common questions about our services
You can register as a farmer by visiting our registration page and selecting "Farmer" as your account type. You'll need to provide basic information about yourself and your farm.
To buy products, you need to register as a consumer. Once registered, you can browse products, add them to your cart, and checkout securely through our platform.
We currently accept payments through bank transfers and mobile money. All transactions are secured through our escrow system to protect both buyers and sellers.
Delivery times vary depending on your location and the farmer's location. Typically, deliveries are made within 1-3 business days for local areas.
If you receive damaged goods, please contact our support team immediately with photos of the damage. We'll work with the farmer to resolve the issue and ensure you receive a replacement or refund.
You can reset your password by clicking on the "Forgot Password" link on the login page. Enter your email address and follow the instructions sent to your inbox.
Our escrow system protects both buyers and sellers during transactions. When you place an order, the payment is held in escrow until you confirm receipt of the goods. This ensures sellers get paid only after successful delivery, and buyers are protected against fraud. The process works as follows:
1. Buyer places order and makes payment
2. Payment is held securely in escrow
3. Seller ships the product
4. Buyer receives and inspects the product
5. Buyer confirms receipt
6. Payment is released to seller
If there are issues with the order, our support team can help resolve disputes and ensure a fair outcome.